In the fast-paced, high-stress world of dentistry, the strongest leaders aren’t the loudest—they are the most human. This mini-lesson explores how to transform your practice by mastering emotional intelligence and fostering psychological safety. Learn how to bridge the “empathy gap” through simple daily check-ins, navigate conflict with a steady hand, and provide feedback that builds trust rather than breaking it. Discover why people truly stay with a practice and how you can use empathy as your superpower to create a loyal, resilient, and thriving team.
Trainer

Dr. Raabiha Maan BDS (U.Lond) Hons (2014), PGDip Aesthetic & Restorative Dentistry
More courses with Dr. Raabiha Maan BDS (U.Lond) Hons (2014), PGDip Aesthetic & Restorative DentistryDr. Raabiha Maan is a UK-based Principal Dentist, educator, and co-owner of Bridge Dental Practice & Cosmetic Studio in London. She is the founder of the Patient Journey Academy, where she delivers communication training through online programmes and in-person workshops, helping dentists build trust, improve case acceptance, and deliver more effective, patient-centred care.
She is also the CEO and Founder of the Dental Mums Network, the fastest-growing network for women in dentistry, including “HerPractice,” a dedicated community supporting female practice owners. Dr. Maan is the co-author of Dentistry in a Nutshell, a best-selling dental textbook widely used across the UK.
As a speaker and key opinion leader, she works closely with leading organisations and brands across dentistry, delivering education on communication, leadership, digital presence, and the evolving role of women in the profession. Alongside her clinical and educational work, she shares insights through her social media @drraabihamaan, hosts a podcast, @thedentalwomanspodcast and balances life as a mother of three.
At the heart of her work is a commitment to bridging the gap between clinical excellence and human connection- helping dentists not only perform at a high level, but rediscover their confidence and enjoyment in dentistry.
